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Keystone customer addresses leaked: what to watch out for

In short

  • Keystone, a maker of hardware crypto wallets, reported unauthorised access to its website on 20 October.
  • Names, contact details, delivery addresses and order details leaked. Private keys, seed phrases, passwords and card details were not affected.
  • The risk now is fraud: fake “recovery” emails, “replacement devices” and messages pretending to be from Keystone.

If you bought a Keystone wallet, someone probably knows your name and address. Your coins have not been taken. But you are now a target for scammers who know exactly what you bought.

What happened

Keystone announced on 24 October that an unauthorised person accessed the company’s website on 20 October. According to Crypto Briefing and Bitcoin.com, names, phone numbers and email addresses, physical addresses and order details leaked.

The company stresses that private keys, seed phrases, passwords and card data were not compromised. The device works offline, and the website breach does not reach it.

What it means for you

The wallet itself is safe. The danger is the next email. A list of addresses of people who hold crypto is valuable to fraudsters. In similar leaks, three schemes have come up most often.

First, an email or text about a “security problem” with a link to a fake site that asks for your seed phrase. Second, a parcel with a “new, secured device” that has in fact been tampered with. Third, a call from “support” offering to “help you move your funds”.

There is one rule: never type your seed phrase anywhere – not on a website, not in an app and not over the phone. Real support never asks for it. If a device arrives that you did not order, do not connect it. Check news only on Keystone’s official website, typing the address yourself.

The maths is simple. Bitcoin is around $80,801 today. Even 0.1 BTC in the wallet is $8,080.10 that a single entered seed phrase sends to a scammer in minutes. It does not come back. Live prices are on our crypto page.

Bottom line

The leak exposes personal data, not money. The device stays secure as long as the seed phrase stays on paper with you. Treat every email, parcel or call “from Keystone” over the coming months as a scam attempt until proven otherwise.

Sources: Crypto Briefing · Bitcoin.com

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For information only. This is not investment advice.

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